Philadelphia, United States
Posted on: 3 Mar 2017
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Quintiq, part of Dassault Systèmes, is looking for a Delivery Director within one of our business units. Sound delivery management is essential for project success and consistent customer satisfaction, as well as future sales. You are passionate about these items. In your role, you will drive for resolution of challenges to ensure we deliver our implementations according to scope, budget and timeline. You will be the Quintiq Steering Committee representative for the implementation projects of the business unit, handling escalations and deciding how to proceed in case of deviations in the project, while maintaining the customer relationship.
Department & supervisor
You will work with an enthusiastic team of experts that you will manage together with both a Technical and Sales Director.
This role is based at Quintiq’s US Headquarters in Radnor but we expect you to work with colleagues around the world and customers within the US region.
Type of employment
This is a full-time, permanent role.
Salary range & benefits
We provide excellent working conditions and a salary commensurate with experience and education. We provide an environment where self-reliant people will be well rewarded. Visit Careers & Benefits to find out more.
Responsible for delivery and implementation of projects in the Business Unit;
Responsible for project profitability, customer satisfaction and customer references;
The escalation level for the Business Unit in delivery related matters;
Together with the other Business Unit Directors, you are accountable for staffing the implementation projects with the correct expertise;
Resolve staffing issues for very complex engagements by utilizing all available sources of resources, including independent partners’ resources;
Serve as key advisor or project sponsor role for delivery matters in (pre-)sales engagements;
Act internally and externally as escalation level and perform negotiations on executive level;
Develop the team of Project Managers and ensure standard practices are adhered to and improved;
Manage partners and partner resources according to existing framework agreements;
Developing new delivery partners, ensuring their consultants are on boarded.
You have at minimum of BA Degree in Business or Computer Sciences (MBA or a similar Masters degree highly advantageous) balanced by proven advanced technical skills, functional knowledge, client consultative skills and operational management experience;
You have 3+ years of consulting services senior management experience;
You have at least 6 years consulting or project management experience relevant to this position;
You have direct line management experience;
You have worked with multiple customer accounts and gained experience in working with and handling different types of customer;
You have proven ability to develop and maintain relationships at the executive levels within the customers’ organizations;
You are proficient in using selling and negotiation techniques and tools;
You have the ability to travel on short notice within the US region;
Excellent communication skills.
Experience working in software companies a plus
Quintiq is part of Dassault Systèmes, the 3DEXPERIENCE company that provides world-leading solutions to transform the way products are designed, produced and supported. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.
At 3DS we empower people with passion to change the world. Do you have dreams? And enjoy a challenge? Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes. Join our leading and fast-growing company of 14,000 talents and have a look at www.3ds.com.
We attract and retain the best people by ensuring that you are constantly challenged and inspired by your work. Our environment stimulates creativity, fun and healthy competition where teams both push and help each other to excel. We provide numerous opportunities for professional improvement and advancement along your chosen career path. We are an equal opportunity employer. We believe the best way to build a strong workforce is by selecting from a diverse pool of applicants.
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