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QCS Delivery Engineer

Kuala Lumpur, Malaysia

Vacancies: 1


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Introduction

Quintiq, part of Dassault Systèmes, is looking for a Deliver Engineer.

As a Delivery Engineer you and your colleagues will be responsible for the delivery of all Quintiq Cloud Services (QCS) related tasks towards our Business Units and their end customers around the globe. You will be a member of a team of specialists within the QCS domain and provide delivery services in a proactive and reactive manner. You will contribute to and ensure that requests from the Quintiq Business units are being implemented on-time and done with passion and focus on quality. QCS is supporting customers around the globe, therefor you are part of the global QCS team.

Click HERE for more information about the different industries that Quintiq operates in.

Department & supervisor

The Delivery Engineer will work as part of a team of experts, and will report directly to the team lead Delivery in the Global Development Center.

Location

This role is based in Quintiq’s Malaysian office, the Global Development Center. You will have the opportunity to work with colleagues around the world. It may include international travel to and from Quintiq offices.

Type of employment

This is a full-time, permanent role

Salary range & benefits

Quintiq provides excellent working conditions and a salary commensurate with experience and education. We provide an environment where self-reliant people will be well rewarded. Visit Careers & Benefits to find out more.

Responsibilities

As an expert, you will be implementing, maintaining and deploying customer applications as well supporting these technical complex deployments;

You will provide excellent customer support, where your planning and communication skills are equally needed as your technical skills;

You will assist the team lead Delivery and the Engagement manager in overall day-to-day operation of the delivery team;

You will acts as 3rd level support to analyze and resolve customer incidents which can be outside office hours and/or during weekends.

Job requirements

Engineer degree in Computer Science with at least 5 years of relevant work experience as either a support specialist and/or software development engineer;

Experience with business integration and related protocols like SOAP, REST API, sFTP;

Experience with implementation/setup/configuration of Enterprise software applications;

Working knowledge of networking components (firewall, load balancers and protocols like TCP/IP)

Knowledge of software development principles;

Having strong quality focus;

Knowledge of IT-security principles;

Having excellent time management skills;

Customer focused attitude;

Pro-active communication style;

Good analytical thinking and proven experience in problem solving;

Experience within an international and dynamic company;

Fluent command in English, written and verbally.

Knowledge of ITIL v3

Working experience and knowledge of Membrane, Apache and Linux.

Experienced with Cloud and datacenter technologies

Knowledge of ISO 27001 principles;

Experienced within complex and large technical environments

About Us

Quintiq is part of Dassault Systèmes, the 3DEXPERIENCE company that provides world-leading solutions to transform the way products are designed, produced and supported. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.

At 3DS we empower people with passion to change the world. Do you have dreams? And enjoy a challenge? Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes. Join our leading and fast-growing company of 14,000 talents and have a look at www.3ds.com.

We attract and retain the best people by ensuring that you are constantly challenged and inspired by your work. Our environment stimulates creativity, fun and healthy competition where teams both push and help each other to excel. We provide numerous opportunities for professional improvement and advancement along your chosen career path. We are an equal opportunity employer. We believe the best way to build a strong workforce is by selecting from a diverse pool of applicants.

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Working at Quintiq

Find out what we do and get a glimpse of our Global Development Center in Malaysia