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Technical Service Specialist

Kuala Lumpur, Malaysia

Vacancies: 0


This job has been filled

Introduction

Quintiq, part of Dassault Systèmes, is looking for Advanced Technical Services Specialist.

As an advanced technical service specialist, you will provide development services to Quintiq offices around the world. These services include developing customer-specific applications, as well as improving industry solutions and our standard software.

Department & supervisor

You will be part of a team of technical experts, and will report directly to the technical specialist lead.

Location

This role is based in Quintiq’s Malaysia office in Bandar Utama, Petaling Jaya.

Type of employment

This is a full-time permanent role.

Salary range & benefits

We provide excellent working conditions and a salary commensurate with experience and education. We provide an environment where self-reliant people will be well rewarded. Visit Careers & Benefits to find out more.

Responsibilities

Implement, administer and troubleshoot the technical infrastructure in Quintiq’s Malaysia office.

Experience in Windows directory services & SAN Storage

VMware – design, implement and maintain ESX Clusters, HA, DRS, vSwitches and distributed switches; and maintain the complete VMware lifecycle (patching, troubleshooting, upgrading and migrations)

Firewall – update and fine-tune next generation firewall threat signatures; maintain inbound and outbound traffic control to meet corporate business requirements; and establish site and mobile VPN

Network system – analyze and isolate network issues; maintain network by evaluating performance issues including availability, utilization, throughput and latency; plan and execute selection, installation, configuration and testing of equipment

Backup strategy planning – perform and verify system/data backup and recovery

Security – provide stable and secure IT infrastructure; perform regular reviews of potential risks in all IT Infrastructure systems; and analyze security dashboards, reports, and events for attacks, malicious activities, indications of compromise, and malwares on corporate network and systems

Wi-Fi system – maintain the wireless infrastructure within the office

Cisco VOIP solution

Develop and maintain best practices, procedures and guidelines

Collaborate with technical service colleagues in Quintiq offices worldwide

Provide technical support (including participation in FTS 24x7 on-call rotation) for complex production systems

Job requirements

Working experience in an MNC environment

Strong IT technology background

MCSE or MCITP certificate holder is preferred

VMware Certified Professional is preferred (VCP,VCAP, VCDX)

Certifications such as EMC or Compellent are an advantage

CISSP, CRISC, SANS GSEC, or any other related accreditation is a plus

Understanding of network and infrastructure security, and the ability to ensure security and privacy protection at all times

Proficient knowledge of ITIL

Able to work independently and as part of a team in a fast-paced environment

Excellent interpersonal communication, analytical and presentation skills

Good project management skills with the ability to liaise effectively with multiple parties

Able to multitask, work under pressure and deliver high quality results

Able to speak and write in Mandarin will be added advantage

About Us

We attract and retain the best people by ensuring that you are constantly challenged and inspired by your work. Our environment stimulates creativity, fun and healthy competition where teams both push and help each other to excel. We provide numerous opportunities for professional improvement and advancement along your chosen career path. Quintiq is an equal opportunity employer. We believe the best way to build a strong workforce is by selecting from a diverse pool of applicants.

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Working at Quintiq

Find out what we do and get a glimpse of our Global Development Center in Malaysia