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UC Engineer

Kuala Lumpur, Malaysia

Vacancies: 0


This job has been filled

Introduction

Quintiq, part of Dassault Systèmes, is looking for an UC Engineer.

Every business has its supply chain planning puzzles. Some of those puzzles are large. Some are complex. Some seem impossible to solve. Since 1997, Quintiq has been solving each of those puzzles using a single supply chain planning & optimization software platform. Today, approximately 12,000 users in over 80 countries rely on Quintiq software to plan and optimize employees, logistics and production. Quintiq has headquarters in the Netherlands and the USA, and offices around the world.

Location

This role is based in Quintiq’s Malaysian office, the Global Development Center. You will have the opportunity to work with colleagues around the world.

Type of employment

This is a full-time role operating on a 5 day week (40 hours in total).

Salary range & benefits

We provide excellent working conditions, insurance coverage, flexible working hours, and and a salary commensurate with experience and education. We provide an environment where self-reliant people will be well rewarded. Visit Careers & Benefits to find out more.

Responsibilities

To install, configure and monitor all Cisco Unified Communication Servers (CUCM, UCCX, Unity Connection, Voice Gateways, Video Conference Equipment like Cisco TMS, VCS, Bridging solution (MCU) and Immersive Telepresence);

Execute Level 2 and Level 3 support on Cisco UC environment.Maintain and Monitor the infrastructure to reach the expected service level;

To do a follow-up on the currently installed services (CUCM, CCX, Unity Connection, Voice Gateways, Videoconference Equipment like Cisco TMS, VCS, Bridging solution (MCU) and Immersive Telepresence);

Day to day expertise and support service through incident and service request management across Asia;

Should be able to manage and participate  sensitive projects such as Migration, Upgrade, and Integration with Lync/Skype;

The candidate will be part of a global team located in Japan, US,  and India.Basic knowledge of Microsoft Lync Enterprise Voice will be an added advantage.

Job requirements

Minimum 5 to 6 years of hands-on experience in installing, configuring and managing Cisco CUCM, UCCX, Voice Gateways.Good knowledge of Cisco Unified Communication Platform and integration with Lync/Skype for Business;

Engineer degree in Computer Science or E&TC or ITExcellent command language is mandatory to interact with other members across US, France, India and the users (Worldwide)Good Team Player and willing to work in a team.

About Us

Quintiq is part of Dassault Systèmes, the 3DEXPERIENCE company that provides world-leading solutions to transform the way products are designed, produced and supported. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.

At 3DS we empower people with passion to change the world. Do you have dreams? And enjoy a challenge? Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes. Join our leading and fast-growing company of 14,000 talents and have a look at www.3ds.com.

We attract and retain the best people by ensuring that you are constantly challenged and inspired by your work. Our environment stimulates creativity, fun and healthy competition where teams both push and help each other to excel. We provide numerous opportunities for professional improvement and advancement along your chosen career path. We are an equal opportunity employer. We believe the best way to build a strong workforce is by selecting from a diverse pool of applicants.

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Working at Quintiq

Find out what we do and get a glimpse of our Global Development Center in Malaysia